This policy is a template based on how this website works. Please have it reviewed and complete any details in [square brackets] before publishing.
Bookings
Bookings can be made online, by phone or through our app. A booking is confirmed when you receive a confirmation from us. Please check that all journey details are correct.
Fares and payment
The fare shown when you book is based on the journey details you give us. Changes to the route, extra stops, extra waiting time or additional passengers or luggage may change the fare. We accept major credit and debit cards, including American Express. [Confirm any other payment methods and surcharges.]
Airport pick-ups
Please provide your flight number when booking an airport pick-up. Meet & Greet is available on request. There are no additional fees for flight delays. [Insert free waiting time and waiting charges.]
Cancellations
[Insert your cancellation and refund policy, including notice periods and any charges.]
Child seats
Child seats are available at no extra cost, but the requirement must be mentioned at the time of booking. Passengers are responsible for ensuring children travel safely in line with UK law.
Pets and luggage
Pets are welcome on request - please mention them when booking. Luggage must fit safely in the vehicle booked; tell us about large or extra items in advance.
Passenger conduct
Drivers may refuse to carry passengers who are abusive, under the influence to a degree that puts safety at risk, or who damage the vehicle. Cleaning or damage charges may apply.
Liability
We aim to arrive on time for every journey but are not liable for delays caused by traffic, weather, road closures or other events outside our control. Nothing in these terms limits your statutory rights.
Contact
Questions about these terms: info@wimbledonairporttransfer.co.uk or 020 3198 8495.
